Support & help.

Answers to the common questions — and a real human on the other end of the email when you need one.

App Store Read the FAQ

Available on the App Store · iPhone

What it does

🎾

Log Matches

Score, format, opponent, result. Build a real history instead of guessing how the season went.

💪

Workouts & Lessons

Track court time, drills, and coaching sessions. See what's actually moving the needle.

🧠

Mental Check-ins

Tennis is 90% mental. The other 10% is also mental — you just haven't noticed yet.

🏆

Tournaments & Ladder

Save tournaments, climb the ladder, and watch your progress over weeks and months.

📈

Progress Insights

Win rate, streaks, activity stats — clear charts, no fluff, no fake metrics.

🔒

Private by Default

Sign in with Apple. Your data is yours. Nothing sold, nothing shared.

Frequently asked questions

How do I create an account?

Open the app and tap Sign in with Apple or Sign in with Google. That's it — no passwords, no forms. With Apple, your ID stays with Apple; we only receive a private relay email if you choose to share one.

How do I delete my account and data?

Go to Profile → Settings → Delete Account. This permanently removes your matches, workouts, lessons, mental check-ins and profile from our servers. You can also email us at the address below and we'll handle it within 7 days.

I logged a match by mistake. Can I edit or delete it?

Yes. Open the match from the Matches tab, tap the entry, and use the edit or delete option. The same works for workouts, lessons and mental check-ins.

I'm not getting push notifications.

Check iPhone Settings → Notifications → ShankTracker and make sure Allow Notifications is on. If you previously denied permission, you'll need to re-enable it from iOS Settings — the app cannot ask again.

The app is acting weird or crashing.

Try this in order: (1) force-close the app and reopen it, (2) make sure you're on the latest version from the App Store, (3) restart your iPhone. If it still misbehaves, email us with your iPhone model and iOS version and we'll dig in.

Can I export my data?

Data export is on the roadmap. In the meantime, email support and we'll send you a copy of your records.

Is there an Android version?

Not yet. ShankTracker is iPhone-only for now.

How much does it cost?

The core tracking experience is free. Any premium features will be clearly marked inside the app.

Need a hand?

We read every message. Tell us what's wrong, what's missing, or what you love — we want to hear it.

Email Support

support@shanktracker.app · We typically reply within 1–2 business days.